Welcome to RCMMTECH

customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help with our easy refund and return policy.

1. Returns

  • You may request a return within [7–30 days] of receiving your order.
  • To be eligible, items must be:
  • Unused, unworn, and in the same condition as received.
  • In the original packaging with all tags, manuals, or accessories.
  • Certain products such as perishable goods, personal care items, and customized products may not be eligible for return.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you by email.
  • If approved, your refund will be processed to your original payment method within [5–10 business days].
  • Shipping fees are non-refundable unless the return is due to our error (wrong or defective product).

3. Exchanges

  • We only replace items if they are defective, damaged, or sent in error.

  • To request an exchange, please contact us before sending back the products.

4. Non-Returnable Items

  • The following items are not eligible for return or refund:
  • Gift cards
  • Downloadable digital products
  • Health and personal care items
  • Sale/clearance items (if marked non-refundable)

📌 Contact Us

  • If you have any questions about these Terms, please contact us at:
    📧 sales@www.rcmmtech.co.uk
    📞 +44 7561 485494